PRIVACY POLICY

privacy policy

your privacy matters to us. here's how we handle your info.

WHAT WE COLLECT
when you shop with us, we may collect:
· personal info: name, email, shipping address, billing address, phone number
· payment info: processed securely by our payment providers (we don't store your full card details)
· order info: products purchased, order history
· technical info: IP address, browser type, device, pages visited (via cookies)
· marketing info: email subscriptions, preferences

HOW WE USE IT
we use your info to:
· process and fulfill your orders
· send order updates and shipping notifications
· respond to customer service inquiries
· send marketing emails (only if you opt in)
· improve our site and product offerings
· prevent fraud

WHO WE SHARE IT WITH
we share your info only with trusted partners who help us run our business:
· payment processors (Shopify Payments, PayPal, etc.)
· shipping carriers (USPS, DHL, etc.)
· email marketing platforms (Klaviyo)
· suppliers fulfilling your order (via Spocket)
· analytics tools (Google Analytics, Meta Pixel)

we never sell your personal information.

COOKIES
we use cookies to make our site work better and to understand how you shop. you can disable cookies in your browser settings, but some site features may not work properly.

YOUR RIGHTS
you have the right to:
· access the info we have about you
· request corrections
· request deletion (where legally allowed)
· unsubscribe from marketing emails anytime

to make a request, email hello@dollylabel.com.

DATA SECURITY
we use industry-standard security measures to protect your info. our site uses SSL encryption, and payments are processed through PCI-compliant providers.

CHILDREN
our site is not intended for users under 13. we don't knowingly collect info from children.

CHANGES TO THIS POLICY
we may update this policy from time to time. check back for any updates.

CONTACT
questions? email hello@dollylabel.com.

last updated: 5/29/2026